PowerTrack Cloud

PowerTrack Cloud site overview with actual vs. expected power and an inverter heatmap

PowerTrack Cloud

See every asset, recover lost energy, and keep your portfolio performing

Catch underperformance early, fix issues remotely, and report with confidence across your entire portfolio. PowerTrack Cloud runs on Stem’s factory-configured edge hardware or brings in data from equipment you already have, giving every team one standard platform from C&I to utility-scale.

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PowerTrack platform architecture with the Cloud layer highlighted: field devices feed edge controls, which feed PowerTrack Cloud

Edge to cloud

Where your whole solution comes together

PowerTrack Cloud is the software that brings your one, integrated system together. Stem’s edge hardware collects and controls data at the device, PowerTrack Cloud turns it into one consistent view of your portfolio, and Stem’s teams design, deliver, and support every layer in between.

Backed by Stem services at every stage: SCADA and network solution design, commissioning, agency reporting, call-in support, and training.

One provider. One point of accountability.

Monitoring, SCADA, power plant control, and EMS on one platform, for solar, storage, and hybrid sites, behind or in front of the meter, from C&I to utility-scale.

Hardware, software, design, and commissioning all come from Stem, with one integration and one team accountable from design through operations.

See The Complete PowerTrack Solution

Insight and action

Dashboards, alerts, reports, agency and financial reporting, and APIs.

PowerTrack Cloud

Normalizes data from every site and device into one data model, so your team sees every site the same way, regardless of location, vintage, or equipment.

Your equipment

Inverters, meters, BESS, PCS, weather stations, trackers, relays, and sensors from any manufacturer.

Capabilities

One platform for the full asset lifecycle

From first energization through years of operations, PowerTrack Cloud gives every team the tools for the job in front of them.

Deploy & commission

Data from day one

Sites report to the cloud at energization, not weeks after commissioning. Data acquisition hardware ships with device drivers and site configuration already loaded.

  • Advanced site configuration with standardized device templates that cut setup time per site
  • Factory-configured edge hardware
  • Site deployment status
  • Managed cellular and VPN

PowerTrack Cloud site hardware configuration list for a site awaiting commissioning

Monitor & operate

See and solve issues in real time

Keep every asset running with high-resolution, device-level visibility and remote control.

  • Solar, energy storage, and hybrid monitoring down to the inverter, string, meter, BESS, met station, and tracker
  • Alerts with root-cause context for faster triage
  • Prioritized alerting
  • Remote setpoint control
  • Remote troubleshooting

PowerTrack Cloud portfolio site list with prioritized alerts

Analyze

Find and recover lost energy

Turn clean, normalized data into decisions, with operating KPIs ready out of the box.

  • Availability, performance ratio, expected vs. actual, and energy loss attribution
  • Custom and scheduled reports
  • Descriptive and performance analytics
  • Portfolio, site, and device views in one application
  • One system of record for every site

PowerTrack Cloud report templates including finance, production versus model, and actual versus expected reports

Integrate & monetize

Connect your data to your business

Bring in third-party data and push PowerTrack data to the systems and agencies that need it.

  • Third-party data ingest
  • Portfolio overlays and aggregation
  • Agency and financial reporting, including REC registries and state incentive programs
  • REST API with self-serve interactive documentation, for your own BI and analytics tools

Inside PowerTrack Cloud

The tools behind the decisions

A closer look at the tools operators, engineers, and asset owners use every day.

Energy loss waterfall

Break down lost energy by cause, including curtailment, downtime, snow, and soiling, so you know where to act first.

Actual vs. expected power

Compare production against expected power and irradiance, and track performance ratio across sites, to catch underperformance early.

Inverter heatmap

Rank and compare every inverter at a glance to pinpoint the units dragging down a site.

Rule tool

Check an entire site for configuration, communication, data, and performance warnings, and fix many issues automatically.

Chart builder

Build charts from templates, from specific hardware registers, or by describing what you want to see.

Production hierarchy

Follow production from portfolio -> site -> device to see exactly where energy is gained or lost.

Technology agnostic

If you can deploy it, we’ll monitor it

Most portfolios are a mix of manufacturers, vintages, and site types. PowerTrack Cloud brings all of them into one standard, so your team works the same way across every site, with no separate vendor portals.

  • 22,000+ drivers and point maps

    Integrates multi-vendor inverters, meters, BESS, PCS, trackers, relays, and sensors over industry-standard protocols, including Modbus TCP/RTU, SunSpec, DNP3, IEC 61850, and OPC UA. Integration becomes a lookup, not a re-engineering project.

  • Buy the equipment that fits your project

    Procure on price and availability, not platform compatibility. PowerTrack works with what you choose, with no lock-in.

  • One standard across your portfolio

    New sites run on Stem’s native edge hardware, and existing sites can send data from third-party systems already in the field. Normalized data means the same views, reports, and tools at every site, with no new integration or procurement each time you add one.

  • Right the first time

    Pre-engineered, factory-tested hardware assemblies, standardized SLD and communications design packages with QA/QC validation, and pre-staged configurations reduce field programming and rework. Experienced commissioning teams across solar, BESS, and hybrid bring sites online on the first visit.

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Get the PowerTrack Cloud overview

See the full set of PowerTrack Cloud capabilities, how it connects to Stem’s edge hardware, and how teams across the portfolio use it, in one download.

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PowerTrack Sage operations summary beside a site overview in PowerTrack Cloud

PowerTrack Sage

AI built into PowerTrack

PowerTrack Sage is the AI layer across PowerTrack data. It synthesizes site data in real time to help your team detect and diagnose issues faster, then explains what happened in plain language.

Detect underperformance

Quantifies the shortfall against expected production as soon as it happens, instead of waiting for a monthly report.

Diagnose the cause

Reads event logs to isolate which devices faulted, when, and for how long.

Ask your data anything

Query production metrics, alerts, hardware status, and weather data in plain language.

AI is only as good as the data under it. Sage runs on harmonized, device-level data that PowerTrack already collects, normalizes, and validates across 200,000+ sites.

See Sage in Action

Support

The team beyond the solution

PowerTrack Cloud comes with a team behind it. Our support staff are trained on both the hardware and software, and they’re part of the same Stem team that designed, configured, and commissioned your system.

60 support professionals

Dedicated teams across the Americas, EMEA, and APAC.

Tiered support with escalation to engineering

Questions go straight to the right level, with direct escalation to the engineers who know your system.

Priority access for field technicians

Technicians energizing or repairing a site get priority support, and Stem Certified personnel get a fast-lane call tree, so issues are solved on the spot instead of with another truck roll.

KnowledgeBase

Self-service documentation and how-tos, available anytime.

  1. 1. Field tech calls in
  2. 2. Stem diagnoses remotely
  3. 3. Issues resolved without a truck roll

Support for the life of your assets: design, commissioning, operations, and retrofits or migrations from legacy systems.

Explore Project Delivery Services

Take a deeper dive

PowerTrack Cloud Overview

Overview

Capabilities, edge-to-cloud architecture, and how each team uses PowerTrack Cloud.

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Want to Learn More?

Download this overview for a closer look at our PowerTrack Cloud and how it can help you get more from your assets.

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Ready to Get Started?

Request a demo to see PowerTrack Cloud in action.

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