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ENVIRONMENTAL, SOCIAL, AND GOVERNANCE

Operating with Integrity

Each day we operate our business with integrity.

We know the reputation of our company and our services is critical to our success. Stem is committed to always acting with integrity in every facet of our operations.

Our company leadership drives our sustainability programs and goals, with all employees playing a critical role in developing and achieving our environmental and social ambitions. The Nominating, Governance, and Sustainability Committee of our Board of Directors, as stated in its charter, oversees and makes recommendations to the Board regarding sustainability matters relevant to our business, including policies, activities, and opportunities.

Ethics and Compliance

We are guided by our Code of Business Conduct and Ethics that applies to our company and our subsidiaries. Our Board of Directors has ultimate oversight for our business ethics and compliance programs, with our Compliance Officer holding day-to-day responsibility for administering our compliance programs. We use technology and automated tools to monitor and report on compliance matters. All employees receive training on our ethics and anti-corruption policies and programs when they join the company and receive regular continuous training on our anti-corruption policies and must certify annual compliance with our Code of Business Conduct and Ethics.

To help promote compliance, we maintain a whistleblower program. It offers anonymous, 24/7 reporting of any ethical concern directly to the Audit Committee of our Board of Directors, with information and contact details provided in our Code and on our company intranet. All reported incidents are tracked in a database and investigated until resolved.

"Advancing a resilience agenda within the energy storage industry, governments, utility areas, and permitting jurisdictions of which we work is a priority. Our participation as pioneers in this industry includes advocating for energy equity wherever – and for whoever – possible."

John Carrington ● CEO at Stem

Cybersecurity

The security and privacy of our partners, customers, and products is paramount. Throughout the entire product lifecycle, from design to customer use, Stem’s team of engineers, specialists, and partners strive to make the most secure products possible. Stem applies a zero-trust network access (ZTNA) where access is granted on a tightly defined, “need-to-know” basis. We utilize third-party managed detection and response solutions that give us a 360-degree view of the security of our energy storage systems and provide 24/7 real-time monitoring.

Stem has implemented a Cybersecurity Risk Management Program that’s grounded in National Institute of Standards and Technology (NIST) Best Practices and Guidelines and overseen by our board and executive team. We practice what’s called “defense in depth,” using various layers of protection to maintain data security. We use a leading third party to provide comprehensive, independent, and layered security audit and compliance functions on an annual basis.

Stem has attained the Association of International Certified Professional Accountants (AICPA) System and Organization Controls 2 (SOC2) for achieving compliance of suitably designed and operating system controls and assurance. We also constantly track developments like the cybersecurity framework guidelines from the International Standards Organization (ISO), International Electrotechnical Commission (IEC), and Cybersecurity Maturity Model Certification (CMMC) from the U.S. Department of Defense.

All employees receive continuous training on cybersecurity and privacy, with supplemental micro-training targeted to employees in specific roles.

"Our goal is to collaborate with our customers and partners to provide exceptional service and give them integrated, secure solutions, near-zero touch deployments, and visibility into their energy operations and energy storage systems."

Parminder Sahi ● Head of Cloud Operations & Security at Stem

Featured Resources

Blog

Cybersecurity & the Grid

Q&A with Stem’s Head of Cloud Operations & Security, Parminder Sahi

Read the Blog

Blog

Open Letter from the CEO

Stem’s Continued Commitment to Equality

Read the Blog

Let's talk.

Contact the experts at Stem and learn how to simplify your clean energy management.

Stem HQ: 100 California
St 14th Floor San
Francisco, CA 94111

For Support or Sales
inquiries, call 877-374-7836(STEM).

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Customers

  • Enterprise
  • Commercial & Industrial
  • Investor-owned Utilities
  • Public Power & Municipal Utilities
  • Electric Cooperatives
  • Project Developers
  • Solar EPCs
  • IPPs & Asset Owners
  • Federal

Solutions

  • Energy Storage
  • Solar Plus Storage
  • Wholesale Energy Markets
  • Microgrids And Backup Power
  • Utility Bill Optimization
  • Demand Response
  • Commercial EV Charging
  • Professional Services
  • Sustainability

Incentives & Programs

  • Federal Storage ITC
  • National Electric Vehicle Infrastructure Program
  • California’s Energy Storage Opportunities
  • Connecticut Energy Storage Solutions Programs
  • Hawaiian Electric's Battery Bonus Program
  • Massachusetts SMART
  • New York VDER
  • Ontario Global Adjustment

Partners

  • Why Stem
  • Partner Program
  • Distributors
  • Stem University
  • Partner Log In

About

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  • FAQ
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